This Privacy Policy explains how pk9 collects, uses, stores, and protects the personal information of players who register and use the pk9 platform at pk9.onl. At pk9, your privacy is treated as a fundamental part of building a trustworthy gaming experience for Filipino players — not a compliance checkbox.
Last updated: June 2026 · Applies to all pk9 account holders and site visitors.
The key things you should know about how pk9 handles your data. The full policy below remains the legally binding document.
All personal data transmitted to and from pk9 is protected by 256-bit SSL encryption. Sensitive account data stored in pk9 systems is encrypted at rest. pk9 does not store payment card numbers on its own servers.
pk9 does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Data sharing with third parties is limited to what is necessary to deliver the pk9 service or comply with Philippine legal obligations.
Philippine data protection law gives you rights over your personal information — including the right to access, correct, and in certain circumstances request deletion of your data held by pk9. You can exercise these rights by contacting pk9 support.
pk9 collects only the personal data it needs to operate your account, process payments, verify your identity, comply with PAGCOR anti-money laundering requirements, and communicate with you about your account.
Access to player personal data within pk9 is restricted to staff who require it to perform their job functions. All pk9 staff with access to personal data are bound by confidentiality obligations.
pk9's data practices are governed by Republic Act No. 10173 (the Data Privacy Act of 2012) and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines.
pk9 operates the online gaming platform accessible at pk9.onl ("the Platform"). In the context of this Privacy Policy, "pk9," "we," "us," and "our" refers to the operator of the pk9 platform. pk9 is the data controller of the personal information collected from players and visitors through the Platform.
pk9 operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing practices are designed to comply with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and applicable PAGCOR data-related requirements.
Any questions about this Privacy Policy or our data practices should be directed to our Data Protection Officer (DPO) via the contact details in Section 13 of this Policy.
pk9 collects personal data through several channels — account registration, identity verification, payment processing, platform usage, and communications with our support team. The categories of personal data we collect include:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number (UMID, passport, SSS) | KYC verification, age verification, PAGCOR compliance |
| Contact Data | Philippine mobile number, email address | Account communication, OTP delivery, support |
| Financial Data | GCash number, Maya account, BPI/BDO account name (not full card numbers) | Deposit processing, withdrawal verification, AML compliance |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security monitoring, fraud prevention, platform optimisation |
| Usage Data | Game history, bet amounts, deposit/withdrawal history, login activity | Responsible gaming monitoring, personalisation, regulatory reporting |
| Communications Data | Live chat transcripts, support tickets, email correspondence | Support quality, dispute resolution, compliance records |
pk9 does not collect special categories of sensitive personal data (such as biometric data, health data, or political opinions) except where required by Philippine law or PAGCOR regulation — in which case the specific purpose and legal basis will be communicated to you at the time of collection.
pk9 uses your personal data for the following purposes:
Under the Data Privacy Act of 2012 and its Implementing Rules, pk9 processes your personal data on the following legal bases:
5.1 Third-Party Service Providers. pk9 shares personal data with third-party service providers who assist in delivering the pk9 platform. These include payment processors (GCash/GXI, Maya/PayMaya, bank partners), KYC and identity verification services, game software providers, cloud infrastructure providers, and customer support platform operators. All service providers are required to process personal data only for the specified purpose and in accordance with pk9's instructions.
5.2 Regulatory Authorities. pk9 may disclose personal data to PAGCOR, the AMLC, the National Privacy Commission (NPC), and other Philippine government authorities where required by law, court order, or regulatory direction. pk9 will notify you of such disclosures where permitted by law.
5.3 No Sale of Data. pk9 does not sell, rent, license, or trade your personal data to third parties for their own commercial or marketing purposes under any circumstances.
5.4 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of pk9's assets, personal data held by pk9 may be transferred to the successor entity. You will be notified of any such transfer and of any changes to this Privacy Policy that result from it.
pk9 uses cookies and similar tracking technologies to operate the platform and improve your experience. The categories of cookies used on pk9 include:
pk9 does not use third-party advertising or retargeting cookies that track your activity across other websites. You may manage non-essential cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
pk9 retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
Upon expiry of the applicable retention period, pk9 will securely delete or anonymise your personal data in accordance with its data disposal procedures.
pk9 implements technical and organisational security measures designed to protect your personal data against unauthorised access, loss, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in significant harm to affected players, pk9 will notify the National Privacy Commission and affected players within the timeframes required by the Data Privacy Act of 2012 and its Implementing Rules.
As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by pk9:
To exercise any of the above rights, contact pk9's Data Protection Officer using the details in Section 13. pk9 will respond to verified requests within thirty (30) days.
The pk9 platform is strictly intended for adults aged 21 years and older. pk9 does not knowingly collect personal data from individuals under the age of 21. If pk9 becomes aware that a person under the minimum age has created an account or provided personal data, pk9 will immediately close the account and delete the associated personal data. Parents or guardians who believe a minor has registered on pk9 should contact pk9 support immediately so that the account can be addressed.
Some of pk9's service providers — including cloud infrastructure providers, KYC verification services, and game software licensors — may process personal data in countries outside the Philippines. Where personal data is transferred internationally, pk9 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections provided by the Data Privacy Act of 2012. These safeguards include contractual data protection clauses and, where applicable, binding corporate rules or other NPC-recognised transfer mechanisms.
pk9 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the contact information associated with their pk9 account, with at least seven (7) days' notice before the updated Policy takes effect. The "Last updated" date at the top of this Policy will be revised accordingly. Your continued use of the pk9 platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy.
For questions about this Privacy Policy, to exercise your data subject rights, or to raise a privacy concern, you may contact pk9's Data Protection Officer through the following channels:
pk9 will acknowledge your request within three (3) business days and respond fully within thirty (30) calendar days. For complex requests, pk9 may extend this period by a further thirty (30) days with notice to you.
If you are not satisfied with pk9's response, you have the right to escalate your concern to the National Privacy Commission of the Philippines.
pk9 is built on transparency — in our game odds, our bonus terms, and our data practices. Create your pk9 account knowing exactly how your information is handled.
21+ Must be 21 years or older. Please gamble responsibly. Regulated by PAGCOR.